1. Purpose
This Donation Policy explains how Mulonga Empowerment Organization accepts and manages donations made through its website and other approved channels. The organization is committed to handling donations responsibly, transparently and in accordance with its objectives.
2. Acceptance of Donations
Donations may be made through payment methods displayed on the website. The organization accepts voluntary contributions from individuals, organizations and other lawful sources, subject to applicable laws and organizational policies.
3. Use of Donations
Unless a donation is specifically restricted for an approved purpose, the organization may use donated funds to support its programs, projects, administration and other legitimate organizational activities.
Where a donor specifies a particular purpose, the organization will make reasonable efforts to use the funds for that purpose, provided the purpose is consistent with the organization’s objectives.
4. Donor Information
The organization may collect information necessary to process and record donations, such as donor name, contact details, transaction information and donation amount. Donor information will be handled responsibly and disclosed only where permitted, necessary to process or verify a transaction, or required by law.
5. Anonymous Donations
Donors may request that their identity not be publicly acknowledged. Anonymous donations will still be recorded internally for proper financial and accounting purposes where required.
6. Donation Receipts and Acknowledgement
Where applicable, donors may receive confirmation or acknowledgement of their donation. Donors should retain their payment confirmation or transaction reference until the donation has been successfully confirmed.
7. Refunds
Mulonga Empowerment Organization | https://mulongaempowerment.org | Page 1
Donations are generally non-refundable. The organization may consider refund requests involving duplicate payments, unauthorized transactions, accidental payments, payment-processing errors or other circumstances where a refund is appropriate or required by law or the payment provider.
Refund requests should be submitted as soon as possible and should include the transaction reference, date, amount and relevant donor information.
8. Fraudulent or Suspicious Donations
The organization reserves the right to investigate donations that appear suspicious, fraudulent or connected to unlawful activity. Where necessary, the organization may reject, suspend or return a donation and may cooperate with the relevant financial institution or authorities.
9. Financial Accountability
Donations received by the organization will be recorded in its financial records and managed in accordance with applicable organizational procedures and financial requirements. The organization is committed to responsible stewardship of donated funds and to using resources to further its organizational objectives.
10. Changes to the Policy
This Donation Policy may be reviewed and updated when necessary. The most recent version will be made available on the organization’s website.