At Mulonga Empowerment Organization, we understand that circumstances may change and that cancellations may sometimes be necessary. This Cancellation Policy explains how we handle cancellations relating to our activities, events, services, and other commitments.

  1. Cancellation of Events or Activities
    Mulonga Empowerment Organization reserves the right to cancel, postpone, or reschedule an event, training, workshop, meeting, or other activity due to unforeseen circumstances, insufficient participation, safety concerns, or other reasons beyond our control.
    Where possible, participants will be informed of any cancellation or postponement in advance.
  2. Participant Cancellations
    If you have registered or confirmed participation in an Organization activity and are unable to attend, please notify us as soon as possible.
    Any applicable cancellation deadlines or refund arrangements will be communicated at the time of registration.
  3. Donations
    Donations made to Mulonga Empowerment Organization are intended to support our charitable and community activities. Once a donation has been processed, it is generally considered final and may not be cancelled or refunded, except where required by applicable law or where the Organization determines that an exception is appropriate.
    If you believe a donation was made in error or was processed incorrectly, please contact us as soon as possible with the relevant transaction details.
  4. Services and Appointments
    Where the Organization provides a service, consultation, training, or appointment that requires prior scheduling, cancellations should be communicated as early as possible.
    Any specific cancellation terms, including applicable fees or refund conditions, will be communicated before the service or appointment is confirmed.
  5. Cancellation by the Organization
    The Organization may cancel or modify an activity, service, or appointment when circumstances make it necessary. Where appropriate, affected individuals will be notified and alternative arrangements may be offered.
  6. Contact Us
    If you have questions regarding this Cancellation Policy or wish to request a cancellation, please contact us through the contact details provided on our website.
    Mulonga Empowerment Organization reserves the right to update this policy from time to time. Any changes will be posted on this website.